On June 16, 2025, a major service outage has hit Reliance Jio users across India. jio network problem Thousands of users are reporting issues with mobile data, voice calls, and JioFiber broadband services. The most significant impact appears to be on mobile internet, with many unable to access apps like WhatsApp, Instagram, YouTube, and Google services.
The outage has affected major cities such as Mumbai, Delhi, Ahmedabad, Bengaluru, and Chennai. While there has been no official statement from Jio so far, past incidents suggest the problem could be due to technical glitches or data center-related issues. Users have taken to social media and platforms like Downdetector to report the disruptions. Updates from Jio are awaited, and in the meantime, some temporary fixes like restarting devices or switching DNS settings may help restore limited connectivity.

Jio Network Problem:
Yes, you’re not alone thousands of Jio users across India are experiencing widespread service disruptions today, June 16, 2025. Reports indicate issues with mobile internet, JioFiber broadband, and voice calls.
What’s Happening (Jio Network Problem)?
- Mobile Internet: Over 56% of complaints are related to mobile internet outages.
- Voice Calls: Approximately 22% of users are facing call drops or inability to make calls.
- JioFiber: Another 22% are reporting disruptions in JioFiber services.
These issues have been affecting users across major cities, including Ahmedabad, Mumbai, Delhi, Bengaluru, Chennai, and more. Many are unable to access popular apps like WhatsApp, Instagram, X (formerly Twitter), YouTube, and Google .
Possible Causes(Jio Network Problem)
While Jio has not officially acknowledged the outage, similar incidents in the past have been attributed to technical issues, such as data center failures or DNS problems. For instance, a previous nationwide outage was reportedly caused by a fire at a Jio data center .
What You Can Do
If you’re experiencing issues, here are some steps you can try:
- Restart Your Device: This can help re-establish a connection.
- Reset Network Settings: Go to your device’s settings and reset network settings to default.
- Switch to Airplane Mode: Enable and then disable Airplane Mode to refresh your connection.
- Use Alternative DNS: Some users have found success by switching to public DNS servers like AdGuard DNS (DNS: 94.140.14.14 and 94.140.15.15) .
- Contact Jio Customer Support: Reach out via the MyJio app or their helpline for assistance.
Stay Updated
Keep an eye on Jio’s official channels for updates. You can also check real-time outage reports on Downdetector.